Susan Gross will celebrate 30 years at Boylan Code on August 1, 2018! Sue is the Director of Human Resources and Continuing Legal Education.

Get to know Sue a bit better:

On any given day, what does your work routine look like? What do you do/focus on?
No two days are ever alike!  My primary focus is human resources, which entails managing our staff and working with the Executive Committee to ensure workload balance so all of the firm’s work is completed as efficiently as possible.  I handle the firm’s employee benefits, recruiting, payroll, and employee wellness initiatives (which include CPR/AED training, our annual flu shot clinic, Employee Assistance Program, etc.).  I also oversee the firm’s activities as an accredited provider of continuing legal education in NYS and help to ensure our attorneys adhere to their individual CLE requirements.  Finally, I serve on the firm’s Social Committee, helping to plan fun events for our employees.

What part of your job do you enjoy the most?
I would have to say that the best part of my job is spending my days with an incredible group of people who make Boylan Code a wonderful place to work.  Let’s face it — work becomes a sort of “home away from home” – and that is very true for me at Boylan Code.  In many ways the firm feels like family, especially after spending more than half my life working here. 

What’s one interesting fact no one would know about you?
Most people don’t know that I met my husband, Tony, through the firm.  When I began working here I was a legal secretary for Mark Costello, a partner who specializes in litigation and entertainment law.  Tony was one of Mark’s clients, and we got to know each other at the firm’s holiday party back in 1989.  We had our first date on December 30, 1989, got engaged eight weeks after our first date, and got married seven months later.  Mark was best man at our wedding, and he and his wife, Jennifer, are Godparents to our 18 year old twins, Andre and Alaia.

What are some of your hobbies/interests?
Aside from spending time with Tony and our kids, I love to travel (well, the destination much more so than the travel itself!), and to enjoy great food and good wine with family and friends.  I was recently named to the Board of Directors of the Rochester Music Hall of Fame, and I am really enjoying working with such a wonderful organization.

Anything else you’d like to add?
I have a great deal of respect for the people who make up this firm, and I consider myself very fortunate to work here!

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#MeetUsMonday: Susan Gross

Caitlin “CJ” Johnson joined the Boylan Code team at the end of May, 2018 as a paralegal in the Trusts and Estates department!

Get to know CJ a little bit better:

1.) Where were you before you joined the Boylan Code team?
Previously I worked as a paralegal in small law firms that practiced estate planning, elder law, Medicaid, and estate and trust administration. Before I came to Boylan Code, I worked at Piede Law LLP, and before that I worked for the Law Office of Michael Robinson, P.C. for over 2 years.

2.) On any given day, what does your work routine look like? What do you do/focus on?
I begin my day with organizing my hours from the previous workday and adding them to our bookkeeping system. Then I take a look at my current files, make a to-do list for the day, and get to work. My work varies from getting an estate ready to file with the Surrogate’s Court, analyzing financials for a trust, or drafting documents to settle an estate. I am also learning new skills, so some of my day is comprised of training in accounting and tax matters. (more…)

#MeetUsMonday: Caitlin Johnson

Caitlin Durso has been with Boylan Code for nearly four years!

When she first joined the firm she was a lending assistant, now she’s an accounting specialist.

Get to know Caitlin a little bit better:

1.) On any given day, what does your work routine look like? What do you do/focus on?
I handle all of the firm’s finances, so essentially, I make sure we pay others AND get paid. I have a laundry list of daily duties: check bank accounts, post all time entries for the firm, write checks, go through mail and make necessary deposits, enter all payable’s for the firm, run pre-bills and finalize any necessary bills for the attorneys… to name a few.

2.) What part of your job do you enjoy the most?
I’m a nerd when it comes to numbers! I love checks and balances and being a part of firm’s overall operation. It also doesn’t hurt that I truly enjoy working with the people here at Boylan Code.

#MeetUsMonday: Caitlin Durso

Sandra Ciaccia has been with Boylan Code for nearly two decades! She’s a Senior Paralegal in the Litigation/Bankruptcy department.

Get to know Sandee a little bit better:

1.) On any given day, what does your work routine look like? What do you do/focus on?
I usually check court dockets for follow up on any cases we are working on. Entering and e-filing bankruptcy petitions; or drafting and e-filing pleadings and other documents with various courts. I’m also on the Social Committee at Boylan Code, which provides a fun opportunity to be involved in the planning of firm events. Additionally, I serve as Public Relations Chair of the Paralegal Association of Rochester, and in that capacity I am involved in attending monthly board meetings where we network for local paralegals and act as a resource center, through continuing education, seminars and social events.

2.) What part of your job do you enjoy the most?
I don’t know if there is one thing that stands out, and it might sound cliché, but I really just enjoy working with the attorneys in my department very much. They are a great group, and if I had to choose something though, I’d say I enjoy being able to help clients when they call. Obviously, not by giving legal advice, but I’ve had occasions where a client may be anxious or upset. Sometimes, I’ve just had to be patient to hear them out so I can accurately reflect their concern to an attorney. Providing a compassionate ear to someone that may be uncertain of what to do next is very rewarding, and I consider that to be part of my job. (more…)

#MeetUsMonday: Sandra Ciaccia